Frequently Asked Questions

  • What are your clinic hours?
    HKSBHC hours vary from year-to-year and are limited during the summer. Please contact the clinic to confirm the current schedule/locations. Clinic Coordinators are available on off-clinic days to help set up appointments and coordinate care.

    My child has active medical insurance, can they still receive services through Healthy Kids?
    Healthy Kids will not deny service on the basis of insurance, however part of our goal is to work collaboratively with area medical providers to provide care for your child. If your child has active insurance, we'd like to help you set up an appointment with a local provider and help connect your child to a medical home.

    Can my child be seen without a parent or guardian present?
    The preference is that a child is accompanied by an adult however we do understand that this isn't always possible. If you cannot be present for the appointment, we will need all consent forms filled out before the appointment time and the responsible adult will have to be available by phone to answer any clarification or follow-up questions.

    Can my child receive vaccinations through Healthy Kids?
    Healthy Kids utilizes a program called Vaccines for Children (VFC), which are state-funded vaccines. We are able to vaccinate children ages 0 through 18 (or graduation age), who are uninsured, underinsured, Native-American, or TXIX/Medicaid eligible. If you have a regular medical care provider, please be sure to discuss the required vaccinations for school entry with them.

    I'm new to the area, where do I apply for medical and public assistance for my child/children?
    Individuals and families can apply at the Department of Human Services located in the Johnson County Public Health and Human Services building at 855 S. Dubuque St. in Iowa City, IA 52245. Their phone number is (319)356-6050.