Parent FAQ’s & Tips for your Parent PowerSchool Account

  • How do I request access for my Parent PowerSchool account?

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    Every parent who has a child or children currently registered in the Iowa Community School District can have a PowerSchool parent login account. You may request an account by going to your child’s school office. 

    The school office staff person will give you a document that contains certain access information that you will need to set-up your parent account, and will be able to assist you if you need help in creating your parent login account. 

    We encourage all parents/guardians to create an account and use it regularly to check on your student(s) progress.

    ** Note: To protect your student’s information and the Iowa City Community School District, it is our policy that no initial access information will be given over the phone or though e-mail. If you need to get the information to create your parent account, you must visit your child’s school office in person to request them.

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  • What is eRegistration?

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    E-registration is an annual process that is completed by parent, through their parent PowerSchool account. Beginning in mid-July, parents/guardians will be notified when eRegistration opens. You MUST go into your parent login account to complete the e-registration process for the upcoming school year for each of your children. The process requires parent/guardians to update any health or demographic information that may have changed, as well as give permission for internet use, photos and school directory for the upcoming school year. ALL students must be e-registered prior to the first day of school.

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  • I’m having trouble creating my parent login account:

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    You may be trying to use a special character in your user name or password, such as the @ symbol, *, - , & , etc.... Do not use your email address as your username!

    You may be using an incorrect character when entering the access ID or password, such as using a lower case letter instead of upper case, or an I instead of a 1.

    Some parents are reporting errors when using the Safari browser, or an older version of Explorer. They may have better success with Firefox or a newer version of Explorer.

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  • You will need an email address to create a parent account – what if I do not have an email address?

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    Use an “fictional” email address, using this convention: first initial lastname@fakemail.com

    Create a free email address, such as a Gmail email account, by going to www.Google.com and create an account

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  • I lost or forgot my username and Password. What should I do?

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    If you still have difficulty logging in, you can contact your child’s school call and request assistance to find out your username if you have forgotten it, and/or have your password reset.

    Between July 1 - August 2, you can also call the school district administration office at (319) 688-1000 to get assistance with any problems you might be having with your parent account.

    You may be asked to provide some identification or verification of your association with your child, such as a date-of-birth, etc.

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  • I want to add another child to my parent account:

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    When you log in, you can click “account preferences”, then click on the “students” tab, then add the child in the normal manner, with the correct access id and password.

    You can also refer to the handout available on the Iowa City Community School District webpage, called “AddChildParentAccount.doc”.

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  • I do not have internet access available at my home or workplace – where can I go to use my parent a

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    You can go to a public library where internet service is available for no fee

    School buildings may schedule times that you can use internet services in their computer lab or office - please contact the school office for specific times.

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  • I have my username and password, how do I Access PowerSchool to view my student’s information, grad

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    1. Make sure you are connected to the Internet. Open an Internet browser. (i.e. Microsoft Internet Explorer, Firefox, etc.). You can go to the ICCSD main webpage at www.iowacityschools.org, then to the PowerSchool link under Quick Links. You can also enter the following URL address https://ps-iccsd.gwaea.org/public/.

    2. The parent login page will appear.

    3. Type in your Username.

    4. Type in your Password.

    5. Click Enter.

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  • I have signed up for e-mail reminders but I have received nothing. What is the problem?

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    You may want to log back into your parent PowerSchool account and verify that your e-mail address is correct and that your preferences are set to accept emails from PowerSchool. You also may want to check to see how often you have requested information to be e-mailed.

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  • Why do I need to logout of PowerSchool?

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    Isn’t closing or quitting the same? Logging out is the only to ensure no other users can access the information you have securely logged in to view. Please make sure you logout when you are finished with the viewing and communicating.

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