- Iowa City Community School District
- Frequently Asked Questions
Frequently Asked Questions
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Find out more about Infinite Campus with our Frequently Asked Questions. For any questions regarding creating your Infinite Campus portal account or registering your student(s), please contact your school.
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Is Online Registration (OLR) registering me for the Online Learning Program (OLP)?
The online registration process (OLR) is separate from registering for the ICCSD Online Learning Program. You are not registering for the Online Learning Program when you register with Infinite Campus.
The enrollment process is different for enrolling your student for in-person classes and for our online learning program.
Learn more about enrolling your student for in-person classes.
Learn more about how to enroll in the ICCSD Online Learning Program.
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What are the student gender identity registration options?
With Infinite Campus, there are changes in options for parents whose students' names and/or gender identities differ from their legal documentation. Parents will be able to select the correct information for their student's identity (in terms of gender, preferred pronouns, or name) by following 2 simple steps:
1. In Student Name > Demographics, select Yes or No for the question: "Does your student's identity (in terms of gender, preferred pronouns, or name) differ from their legal status?"
2. If you select Yes, another form will drop down and allow you to give your student's preferred name, gender, and pronouns.
What will this change mean for my student?
Entering in preferred names and genders will update certain education records (such as attendance reports, class rosters for substitutes, school IDs, transcripts, student email, electronic records, etc.). The student's "Legal Name"* and "Legal Gender" will then be hidden from these records. This will also update Canvas information for your student.
*Official transcripts require the legal name of the student, and will not be updated by this process. Upon a legal name change from the State of Iowa, students may then request their name on transcripts to be changed for future use.
What is "Legal Gender"?
You will see the terms "Legal Gender" and "Legal Name" in your student's demographic information. This is a term used for State Reporting in Iowa.
If your child’s gender identity status changes after registration, please contact your school secretary to update their records. View our School Directory.
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What do I do if I can't remember my parent portal username or password?
Infinite Campus has an automatic password retrieval function. If you forget your username or password use the buttons located below the Sign-In button.
This will send you instructions for retrieving this information to the security email you provided when setting up your account.