Twain Student and Family Advocate

  • What SFAs Do

    • We provide support, resources, and referrals to families with children attending in the Iowa City Community School District. All programs and services are free of charge and available to ICCSD families.

      • Assist with e-registration
      • Assist with free and reduced lunch applications
      • Provide crisis management and de-escalation intervention
      • Encourage parents to be actively involved in their children’s education
      • Provide support for attendance plans
      • Manage mental health and homeless support services
      • Coordinate the building Student Support Teams
      • Support access to district resources, i.e. School Children’s Aid, Healthy Kids school-based health clinic, extracurricular activities
      • Provide referrals to community resources
      • Assist with mental health appointments and services referrals
      • Consult on child mental health and behavior evaluations
      • Make home visits
      • Assist with applications to DHS and community programs:
        • Medicaid
        • Food assistance
        • Child care assistance
      • Provide transportation support
      • Provide mentoring for students
      • Provide welcome tours
      • Provide school supplies
      • Provide access to winter wear and clothing
      • Coordinate Operation Backpack (food distribution program to serve families over the weekend)
      • Educate parents and community partners on school policies and procedures
      • Educate school staff on family and cultural dynamics

      Contact Jennifer De La Cruz at if you need support or have any questions.



Degrees and Certifications:

Jen De La Cruz