Meet Our Ombuds, Janet Abejo-Parker

  • I was appointed to the Ombuds ("om-buhdz" or "awm-buhdz") position as of August 2021 and am honored to be serving the community in this role. As a trainer, adjunct professor, and lifelong learner, I am a proponent of education and truly believe knowledge is power. I previously served as a civil rights investigator and mediator for over ten years and teach dispute resolution as an adjunct professor. My educational background is in psychology, human resources, and law. I am a member of the International Ombudsman Association (IOA) and practice in accordance with IOA Standards of Practice and Code of Ethics.

When to Contact the Ombuds

    • You don’t know where to go for help.
    • You’re having trouble finding the information you need.
    • You prefer working with a neutral, third party.
    • There is a lack of trust or break down in communication.
    • You are concerned about confidentiality and/or retaliation.
    • You feel your voice is not being heard.

How to Contact the Ombuds

  • Education Services Center
    1725 N. Dodge St.
    Iowa City, IA 52240 

    Hours: 8:00 AM to 4:30 PM or By Appointment

    Walk-ins will be accommodated when possible. However to ensure privacy/confidentiality of all visitors, scheduled appointments are recommended. Appointments may be scheduled outside normal office hours, if needed.


    Phone (Direct): (319) 688-1312
    Your call is very important. If you reach voicemail, the Ombuds may be in a meeting, on a call, or consulting with a visitor. Please leave a message with your name (optional) and preferred contact information. Your call will be returned in a timely manner.