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Update on COVID-19 and Technology Access

We would like to begin this update by expressing our appreciation for our school district community.  Thank you for your patience as we work through the unprecedented situation that we are facing. Our students, families, and staff are in our thoughts and at the center of our actions during this time and we sincerely appreciate your understanding as we work to develop solutions.

It is important that students and families are able to gain access to educational, news, and communication resources during this challenging time.  To this end, Technology & Innovation staff are preparing to make Chromebooks available to elementary school students who do not have access to computers within the home.  Families of elementary students that do not have access to a laptop computer, desktop computer, or tablet in the home may complete this request form or call (319) 688-1950, after which you will be contacted with instructions for picking up the device.  We do ask that requests be made by families who lack computing resources at home, as we wish to ensure that devices are available to all families in need of service. 

While secondary students have been assigned a Chromebook from their school as part of the secondary one-to-one Chromebook program, we recognize that some students may have left their school-issued Chromebook at school prior to leaving for Spring Break.  If a secondary student’s Chromebook is still at school at this time, please contact the ICCSD Technology Helpdesk at helpdesk@iowacityschools.org, or by calling (319) 688-1950.  

We have also worked with telecommunications providers to identify opportunities to provide for internet access to District families with no existing internet service. If your family does not have internet service at home, please fill out this form or call (319) 688-1950 to arrange for district-provided internet access.  Once your form has been submitted, we will contact the telecommunications provider and assist in arranging for the establishment of service during the COVID-19 related school closure.  Again, we ask that requests only be submitted in cases where home internet is currently unavailable, as we want to ensure that resources are available for all families in need of service.  The ICCSD Technology Helpdesk is expected to remain open throughout the school closure, and will be available to support use of district-provided technology beginning Tuesday, March 24. You can contact the Helpdesk by emailing helpdesk@iowacityschools.org, using the chat option available in the bottom right corner of innovation.iowacityschools.org, or by calling (319) 688-1950. 

In addition to providing for technology access, the District has curated a comprehensive resource list to support students and families of different ages and abilities.  Tomorrow we will be publishing this list for parents and students. Our intent is to make technology and resources available to families who wish to use them. This is not mandatory.  This information has been shared with District employees and teachers are working to make resources available to students. Please watch for communication from your student’s teacher(s) in the upcoming days.

We would also like to provide a reminder about the student meal program that is available during the school closures. Meals are available for any children ages 1-18.  Per USDA federal guidelines, children must be present in order for meals to be provided. The meal pick-up sites are listed below. We will be evaluating the traffic at each of the sites this week and making adjustments as needed. Each site will provide both lunch for the day and breakfast for the following day. Meals will be distributed between 11 am and 1 pm. 

Meal Pick-up Sites: 
City High School
Hills Elementary School
North Central Junior High School 
Northwest Junior High School
Twain Elementary School
West High School
Wood Elementary School
Breckenridge Mobile Home Park
Cole/Thatcher Mobile Home Park
Lakeridge Mobile Home Park
Regency Mobile Home Park

We will continue to provide updates as information becomes available.  Thank you again for your support of our district and for your care and concern for those within our community.  We will get through this together and we will be stronger because of it.