I’m having trouble creating my parent login account:
You may be trying to use a special character in your user name or password, such as the @ symbol, *, - , & , etc.... Do not use your email address as your username!
You may be using an incorrect character when entering the access ID or password, such as using a lower case letter instead of upper case, or an I instead of a 1.
Some parents are reporting errors when using the Safari browser, or an older version of Explorer. They may have better success with Firefox or a newer version of Explorer.